Tag: education

From Boiler Room to Board Room by Brad Howlett, CFM

From Boiler Room to Board Room by Brad Howlett, CFM

Let’s face it—the facilities management industry has been undervalued since buildings became more than shells.  While facilities specialists and operators realize this, usually top brass does not.  Buildings are believed to be static, boring, and simple, so why should they pay a business manager to run the facilities department when any ol’ janitor will do? […]

John Rimer, CFM – FM360

John Rimer, CFM – FM360

John Rimer, CFM is president of FM360, LLC and has over 20 years’ facility management experience in a variety of capacities and industries.  He uses his breadth of knowledge and diverse expertise to provide a comprehensive perspective to his clients and students. John has implemented and managed facility programs for companies, such as Intel, Microsoft, JP Morgan […]

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

How much easier would your job be if you could use the Jedi mind trick?  “You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]

Featured Service – Building Operator Certification (BOC)

Featured Service – Building Operator Certification (BOC)

Building Operator Certification (BOC®) is a nationally recognized, competency-based training and certification program that offers facilities personnel the improved job skills and knowledge to transform workplaces to be more comfortable, energy-efficient and environmentally friendly.

FM Leadership Series

FM Leadership Series

The FM Leadership series provides bite-sized, online training that focuses on managing relationships, marketing the organization, developing teams, and leading the overall facility program.  This five-part series is targeted for those in leadership or entering that role. Curious about the series?  Watch the first session for FREE Purchase the series for only $299! All classes are recorded and available […]