Facility Management Program Assessment & Development

FM360 can assess your current Facility Management (FM) program to identify strengths and weaknesses and provide a roadmap for improvement. FM360 will provide as much or as little hands-on support as needed and desired. In fact, much of the coaching and support can be performed remotely, thus keeping the cost down for clients. The following four key areas are evaluated, as these are the primary building blocks of a robust FM program:


  • Vision, Mission, and Goals – providing clear direction and cohesion is crucial to a successful program
  • Relationship Management – building and managing relationships up, out, and down are the primary function of a facility management leader
  • Team Development – training and leadership

Operations & Maintenance

  • Maintenance Strategy – determining the right mix maintenance for the portfolio’s various systems
  • Computerized Maintenance Management System/Integrated Workplace Management System/Computer-Aided Facility Management – a maintenance management system is the nervous system of the facility program and a necessary tool for day-to-day and strategic initiative management (CMMS Consulting Services)
  • Team Effectiveness & Development – a FM program is only as strong as its team and how well that team is used to carry out the corporate mission

Planning & Budgeting

  • Capital Replacement Program
  • Developing & Selling Business Cases
  • Managing in CMMS/IWMS/CAFM

Emergency Preparedness & Disaster Response

  • Align with and support organizational disaster recovery
  • Identify priorities/criticalities
  • Develop/review Emergency Operating Procedures (EOPs)
  • Disaster training & drills

FM360 Approach

  • Learn about organization, determine goals, identify obstacles, and set direction
  • Perform gap analysis reviewing at least the aforementioned key areas
  • Develop program improvement plan
  • Implement plan; assist as necessary
  • Monitor performance and provide guidance
  • Revise and update plan as necessary