Maintenance management systems come under many names. Computerized maintenance management systems (CMMS), computer-aided facility management (CAFM) systems, integrated work management systems (IWMS), and even enterprise asset planning and resource management systems — these overlap functionality to the point of almost being synonymous. Although each type of system has its own nuances, strengths, and weaknesses, let’s focus on their common deliverables.
A robust, easy-to-use maintenance management system that grows with the facility program is a necessity for any facility department. Experience across hundreds of facility organizations has shown that, without a maintenance management system, the facility team will be relegated to perpetual reactive firefighting, always begging for more resources and funding. If a facility manager is supposed to manage the business of facilities, then it is imperative to have business management software.
[Click here to continue reading article as published in the July 2019 edition of Building Operating Management magazine.]