Month: September 2024

A Tale of Two Facilities

Facility management and related services arguably have a greater impact on customer experience and occupant productivity than any other department within a building or campus. Granted, as a facility practitioner, I may be a bit biased, but, as you will see in the following examples, my statement is sound and difficult to counter.   Continue […]

Facilities Department Not a Profit Center – But Can It Be???

Facilities Department Not a Profit Center – But Can It Be???

If you have been in the facility industry long enough, you have likely heard on numerous occasions “The Facilities Department is not a profit center”, “facilities are a necessary evil”, “you are just overhead”, and many other discredits. While the facilities department does not necessarily manufacture the widgets or process the transactions of our respective […]