As published in the Nov-Dec 2016 edition of IFMA’s FMJ.
Consider this: A building is designed, constructed, and turned over to facilities in roughly eighteen to twenty-four months – often launched without adequate testing, training that does not fully prepare engineers, minimal operating parameters defined, and no comprehensive documentation on how to operate & maintain the facility as a large, complex building consisting of a wide array of interdependent systems. Yet, facility departments are put at the front-lines to take-on the barrage of occupant complaints and system errors with an insufficient amount of resources. What’s missing here?
