Do you work in or support the Federal Sector? Then you’ll want to read this…

Do you work in or support the Federal Sector?  Have you earned your FMP or CFM yet?  If not, then you will want to read this…  If you don’t work in the Federal sector, why should you care?  The Federal government is the largest property owner and tenant in the United States – thus from […]

Are FMs prepared for the things that go bump in the night?

An Emergency Response Management (ERM) Program is one of the most frequent deficiencies found in facility management.  Many have a company business continuity or disaster recovery plan, but most facility organizations do not have an ERM program in place that supports the organization’s plans. For example, do you know, according to your organization’s business continuity […]

Are facility management credentials worth it?

Are you trying to enter or grow your career in the facility industry?  Do you want to gain more respect as a “facility professional”?  Looking to make more money?  Are you just trying to shake the stigma of “glorified janitor”?  If you answered “Yes!” to any of these questions, then you will want to read […]

Implementing a Robust Maintenance Program

In our daily reactive firefighting, it is easy to get lost in the smoke.  We don’t realize how much of our time is spent spinning our wheels and the negative impact it has on our staff, our reputation, and the bottom line.  It is imperative that we take a step back and pull ourselves out […]

Perception is 9/10ths Reality… Managing Customer Perception & Expectations

How much easier would your job be if you could use the Jedi mind trick?  “You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]

Politics and Facility Management – Wanna Win, Gotta Play

When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

Fundamentals of FM Webinar

Start 2015 with you and your facility team on the same page…  FM360 Online is providing a great training opportunity for the whole team that will provide a baseline understanding of what it takes to develop and manage a robust facility management program. This 45-minute webinar will cover the following and help you to level […]

More Than Glorified Janitors – Selling the Value of the Facility Team

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]

Fast Track Program

Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360’s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360’s Fast Track Program Approach: Setting a Course – begin with an […]

Test-Taking Tips

The below tips are ones that I have given to folks preparing for IFMA’s FMP & CFM tests and the Building Operator Certification (BOC).  However, these tips would be useful to any test you may take. Link to Test-Taking Tips. Provided by John Rimer, CFM of FM360 Consulting and Facility University