Tag: incidents

Emergency Operating Procedure (EOP) Template

The EOP template provides a simple and concise way to document and communicate any maintenance or emergency operating procedure. I recommend providing the tasks step-by-step without assumptions.  When finished, you should be able to hand the procedure to any of your staff or co-workers and they should be able to follow-it, even with no training […]

Make a Negative a Positive – Using Failures to Gain Support

Make a Negative a Positive – Using Failures to Gain Support

No, I’m not trying to teach you any “fuzzy math”; rather I want to talk about failures – yes, those things that blew up on us that we would rather forget. How many of you enjoy getting phone calls from the company president complaining that their office is hot?  Or how about the breaker that […]