Tag: consulting

Fast Track Program

Fast Track Program

Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360’s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360’s Fast Track Program Approach: Setting a Course – begin with an […]

The 411 on TeleWorking (Part 2) – How…

The 411 on TeleWorking (Part 2) – How…

My first exposure to an organization fully embracing remote working options was Sun Microsystems in 2001.  Sun Microsystems had just completed a study that revealed on any given business day 25% of their staff was out of the office sick, traveling, or on vacation.  That meant that 25% of their real estate, in the expensive […]

John Rimer, CFM – FM360

John Rimer, CFM – FM360

John Rimer, CFM is president of FM360, LLC and has over 20 years’ facility management experience in a variety of capacities and industries.  He uses his breadth of knowledge and diverse expertise to provide a comprehensive perspective to his clients and students. John has implemented and managed facility programs for companies, such as Intel, Microsoft, JP Morgan […]

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

How much easier would your job be if you could use the Jedi mind trick?  “You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]