Presenting to Upstate SC IFMA Chapter – “More Than Glorified Janitors?”

Most facility departments are under-funded and under-staffed.  They act as modern-day MacGyvers trying to resolve the decline of aging systems and the increase of operational demands with a piece of gum, a ballpoint pen, and a paperclip – sound familiar?  This lack of resources and seeming disconnect with management perpetuates the costly firefighting cycle in which many organizations find […]

Realizing the Value of Facilities

As published in the October 2015 edition of Buildings Maintenance & Management magazine.

Fellow Facility Professionals – It’s Time to Raise the Bar

As published in the September 2015 edition of Buildings Maintenance & Management magazine (page 32 – 34)

Are FMs prepared for the things that go bump in the night?

An Emergency Response Management (ERM) Program is one of the most frequent deficiencies found in facility management.  Many have a company business continuity or disaster recovery plan, but most facility organizations do not have an ERM program in place that supports the organization’s plans. For example, do you know, according to your organization’s business continuity […]

Implementing a Robust Maintenance Program

In our daily reactive firefighting, it is easy to get lost in the smoke.  We don’t realize how much of our time is spent spinning our wheels and the negative impact it has on our staff, our reputation, and the bottom line.  It is imperative that we take a step back and pull ourselves out […]

Politics and Facility Management – Wanna Win, Gotta Play

When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

What CMMS Would You Recommend?

As an instructor and presenter in the facility industry and staunch proponent for computerized maintenance management systems (CMMS), I am frequently asked “What CMMS would you recommend?”  Twenty years ago, it was fairly easy to answer that question, because there were not many players in the market.  The opposite is true today with the advent […]

More Than Glorified Janitors – Selling the Value of the Facility Team

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]

Fast Track Program

Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360’s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360’s Fast Track Program Approach: Setting a Course – begin with an […]

The 411 on TeleWorking (Part 2) – How…

My first exposure to an organization fully embracing remote working options was Sun Microsystems in 2001.  Sun Microsystems had just completed a study that revealed on any given business day 25% of their staff was out of the office sick, traveling, or on vacation.  That meant that 25% of their real estate, in the expensive […]