Tag: classes

Do you work in or support the Federal Sector? Then you’ll want to read this…

Do you work in or support the Federal Sector? Then you’ll want to read this…

Do you work in or support the Federal Sector?  Have you earned your FMP or CFM yet?  If not, then you will want to read this…  If you don’t work in the Federal sector, why should you care?  The Federal government is the largest property owner and tenant in the United States – thus from […]

Are FMs prepared for the things that go bump in the night?

Are FMs prepared for the things that go bump in the night?

An Emergency Response Management (ERM) Program is one of the most frequent deficiencies found in facility management.  Many have a company business continuity or disaster recovery plan, but most facility organizations do not have an ERM program in place that supports the organization’s plans. For example, do you know, according to your organization’s business continuity […]

Are facility management credentials worth it?

Are facility management credentials worth it?

Are you trying to enter or grow your career in the facility industry?  Do you want to gain more respect as a “facility professional”?  Looking to make more money?  Are you just trying to shake the stigma of “glorified janitor”?  If you answered “Yes!” to any of these questions, then you will want to read […]

Politics and Facility Management – Wanna Win, Gotta Play

Politics and Facility Management – Wanna Win, Gotta Play

When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

Fundamentals of FM Webinar

Start 2015 with you and your facility team on the same page…  FM360 Online is providing a great training opportunity for the whole team that will provide a baseline understanding of what it takes to develop and manage a robust facility management program. This 45-minute webinar will cover the following and help you to level […]

Test-Taking Tips

Below are a few test-taking tips that are applicable to most tests in the industry.  I hope these help you in pursuing any related credentials and/or certifications. •Watch for EXTREME words (e.g. always, never, most, all, etc.) •Identify KEY WORDS that describe and color the question/answer •Pick the “Better” of the two; may not necessarily […]

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

How much easier would your job be if you could use the Jedi mind trick?  “You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]