The Hand-Off – Planning for Successful Transition from Construction to Operations

As published in the Nov-Dec 2016 edition of IFMA’s FMJ. Consider this: A building is designed, constructed, and turned over to facilities in roughly eighteen to twenty-four months – often launched without adequate testing, training that does not fully prepare engineers, minimal operating parameters defined, and no comprehensive documentation on how to operate & maintain […]

Stretching the Club Maintenance Dollar

As published in the Fall 2016 edition of Club Management Facility related expenses are typically second only to personnel in costs – for some facilities may be the highest.  While this is likely no surprise to those of you that pour over the budget looking for ways to stretch the dollar.  However, you may not […]

Digging Out of Deferred Maintenance

As found in IFMA’s FMJ May/June 2016 Excitedly, the facility industry continues to mature, advancing our stature within our respective organizations.  However, one key anchor impeding that progress is the aging infrastructure that exists in many of our facilities and the subsequent reactive maintenance it creates.  This reactive firefighting is a drain of valuable personnel […]

From the Grounds, Up – Selling the Value of Facilities

There has been much deserved emphasis on getting facility management to the C-suite, which is necessary for our industry to realize success.  However, all efforts expended earning our way to the executive level, can be quickly dashed if facility staff and contractors are not on-board with our initiative.  Thus, it is equally imperative that we […]

Setting a Vision for Success in Facility Management

as published in the November edition of Buildings Maintenance & Management magazine Proverbs states that “without vision, the people perish”, which essentially means that the people wander aimlessly without any clear direction and are left to their own demise.  Or to quote from another wise sage, Tobi Keith (for those country music fans) – “if […]

Realizing the Value of Facilities

As published in the October 2015 edition of Buildings Maintenance & Management magazine.

Fellow Facility Professionals – It’s Time to Raise the Bar

As published in the September 2015 edition of Buildings Maintenance & Management magazine (page 32 – 34)

Perception is 9/10ths Reality… Managing Customer Perception & Expectations

How much easier would your job be if you could use the Jedi mind trick?  “You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]

Politics and Facility Management – Wanna Win, Gotta Play

When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

FM360 Online Training – Leveraging a CMMS in a Facilities Program

A CMMS (CAFM/IWMS) is the nervous system of a facility management program and as such is a valuable tool to the department.  This class will provide a comprehensive overview of how to utilize a CMMS to manage day-to-day operations and drive business decisions.  We will also talk about tips for successfully selecting and implementing a […]