More Than Glorified Janitors – Selling the Value of the Facility Team

glorified janitor

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]

TeleWorking Survey

telework

TeleWorking has been a recent point of discussion in the facility industry over the past months.  As such, FacilityU is hosting this survey as part of our research in preparation for an upcoming article(s).  If you have implemented, managed, and/or participated in TeleWorking, we encourage you to complete the below survey. If you wish to […]

Workspace Survey

Keeping occupants safe & productive are two of a Facility Department’s primary duties.  The below survey will provide valuable information regarding how customers feel about their workspace and functionality. (Moved Survey template to FM360′s Online Portal, which is available to FM360′s Road Warrior and Fast Track Program members.) Provided by John Rimer, CFM of FM360 […]

Facility Services Survey

Facility Services Survey should be conducted at least annually to a variety of stakeholders.  The outcome of the survey will reveal valuable information regarding customer perception and the Facility Department’s service level. (Moved Survey template to FM360′s Online Portal, which is available to FM360′s Road Warrior and Fast Track Program members.) Provided by John Rimer, CFM of FM360 Consulting […]

Building Survey

Recommend conducting survey annually to a variety of stakeholders, including guests/visitors. (Moved Survey template to FM360′s Online Portal, which is available to FM360′s Road Warrior and Fast Track Program members.) Survey provided by John Rimer, CFM of FM360 Consulting and Facility University  

Post-Move Survey

The Post-Move Survey should be completed shortly after occupants move into a new space or office reconfiguration.  The results of the survey will help improve future moves and communicate to occupants that the Facility Department values their opinion. (Moved Survey template to FM360′s Online Portal, which is available to FM360′s Road Warrior and Fast Track Program members.) Survey was […]

Stakeholder Survey Form

I recommend that a Facility Manager/Director interview their stakeholders (e.g. such as management and department heads) annually; ideally in preparation for budget season.  The intent is not necessarily for the FM to hand the survey to the stakeholder to have complete it; rather, it is used by the FM to provide talking points and to […]