Fundamentals of FM Webinar

Start 2015 with you and your facility team on the same page…  FM360 Online is providing a great training opportunity for the whole team that will provide a baseline understanding of what it takes to develop and manage a robust facility management program. This 45-minute webinar will cover the following and help you to level […]

More Than Glorified Janitors – Selling the Value of the Facility Team

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]

Fast Track Program

Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360’s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360’s Fast Track Program Approach: Setting a Course – begin with an […]

The 411 on TeleWorking (Part 2) – How…

My first exposure to an organization fully embracing remote working options was Sun Microsystems in 2001.  Sun Microsystems had just completed a study that revealed on any given business day 25% of their staff was out of the office sick, traveling, or on vacation.  That meant that 25% of their real estate, in the expensive […]

The 411 on TeleWorking (Part 1) – Why…

While teleworking may not be an option for many facility professionals, it is a growing trend that has significant impact on the assets they operate & manage.  For example, in 2007 Sun Microsystems reported annual savings of $68 million in real estate costs, $3 million in reduced power consumption, and $25 million in IT expenditures […]

Workspace Survey

Keeping occupants safe & productive are two of a Facility Department’s primary duties.  The below survey will provide valuable information regarding how customers feel about their workspace and functionality. (Moved Survey template to FM360’s Online Portal, which is available to FM360’s Road Warrior and Fast Track Program members.) Provided by John Rimer, CFM of FM360 […]

Facility Services Survey

Facility Services Survey should be conducted at least annually to a variety of stakeholders.  The outcome of the survey will reveal valuable information regarding customer perception and the Facility Department’s service level. (Moved Survey template to FM360’s Online Portal, which is available to FM360’s Road Warrior and Fast Track Program members.) Provided by John Rimer, CFM of FM360 Consulting […]

Building Survey

Recommend conducting survey annually to a variety of stakeholders, including guests/visitors. (Moved Survey template to FM360’s Online Portal, which is available to FM360’s Road Warrior and Fast Track Program members.) Survey provided by John Rimer, CFM of FM360 Consulting and Facility University  

Post-Move Survey

The Post-Move Survey should be completed shortly after occupants move into a new space or office reconfiguration.  The results of the survey will help improve future moves and communicate to occupants that the Facility Department values their opinion. (Moved Survey template to FM360’s Online Portal, which is available to FM360’s Road Warrior and Fast Track Program members.) Survey was […]

Stakeholder Survey Form

I recommend that a Facility Manager/Director interview their stakeholders (e.g. such as management and department heads) annually; ideally in preparation for budget season.  The intent is not necessarily for the FM to hand the survey to the stakeholder to have complete it; rather, it is used by the FM to provide talking points and to […]