Most facility departments are under-funded and under-staffed. They act as modern-day MacGyvers trying to resolve the decline of aging systems and the increase of operational demands with a piece of gum, a ballpoint pen, and a paperclip – sound familiar? This lack of resources and seeming disconnect with management perpetuates the costly firefighting cycle in […]
Tag: leadership
Join us in Oklahoma City for IFMA’s FMP & CFM classes starting this June!
Want to Expand Your Knowledge and Grow Your Career? Earn one of the most sought-after credentials in the facility industry – IFMA’s FMP and CFM… Did you know? 79% of organizations prefer or require an IFMA credential when hiring, promoting, or making salary decisions about FM professionals 74% of employers feel that the overall reputation […]
Perception is 9/10ths Reality… Managing Customer Perception & Expectations
How much easier would your job be if you could use the Jedi mind trick? “You are not cold, the temperature is just right.” “You enjoy your gray cubicle with dim lighting.” “You don’t really need that dry erase board hung today.” Okay, come back to reality… The truth is you can’t (or at least shouldn’t) […]
Politics and Facility Management – Wanna Win, Gotta Play
When you hear the word “politics”, what comes to mind? Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation. However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.” The key […]
The In-Your-Face Business Case
After multiple postponements and reschedules, you are finally in front of upper management to present your business case upon which you have spent many hours to make it as bullet-proof as possible. It’s your turn, you’re on. You pass the packets around the table, thank them for their time, and start walking them through your […]
Fundamentals of FM Webinar
Start 2015 with you and your facility team on the same page… FM360 Online is providing a great training opportunity for the whole team that will provide a baseline understanding of what it takes to develop and manage a robust facility management program. This 45-minute webinar will cover the following and help you to level […]
Fast Track Program
Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360’s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360’s Fast Track Program Approach: Setting a Course – begin with an […]
The 411 on TeleWorking (Part 2) – How…
My first exposure to an organization fully embracing remote working options was Sun Microsystems in 2001. Sun Microsystems had just completed a study that revealed on any given business day 25% of their staff was out of the office sick, traveling, or on vacation. That meant that 25% of their real estate, in the expensive […]
The 411 on TeleWorking (Part 1) – Why…
While teleworking may not be an option for many facility professionals, it is a growing trend that has significant impact on the assets they operate & manage. For example, in 2007 Sun Microsystems reported annual savings of $68 million in real estate costs, $3 million in reduced power consumption, and $25 million in IT expenditures […]
Workspace Survey
Keeping occupants safe & productive are two of a Facility Department’s primary duties. The below survey will provide valuable information regarding how customers feel about their workspace and functionality. (Moved Survey template to FM360’s Online Portal, which is available to FM360’s Road Warrior and Fast Track Program members.) Provided by John Rimer, CFM of FM360 […]