Free Webinar – Selling the Value of Facilities Management

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In spite of efforts to develop and present bulletproof business cases, we often fall short when it comes to “closing the deal.” Selling the merit of a business case does not start at the executive meeting; rather it is an on-going, active effort that is a primary duty of a facility manager. During this presentation, […]

Presenting to Upstate SC IFMA Chapter – “More Than Glorified Janitors?”

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Most facility departments are under-funded and under-staffed.  They act as modern-day MacGyvers trying to resolve the decline of aging systems and the increase of operational demands with a piece of gum, a ballpoint pen, and a paperclip – sound familiar?  This lack of resources and seeming disconnect with management perpetuates the costly firefighting cycle in which many organizations find […]

From the Grounds, Up – Selling the Value of Facilities

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There has been much deserved emphasis on getting facility management to the C-suite, which is necessary for our industry to realize success.  However, all efforts expended earning our way to the executive level, can be quickly dashed if facility staff and contractors are not on-board with our initiative.  Thus, it is equally imperative that we […]

Setting a Vision for Success in Facility Management

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as published in the November edition of Buildings Maintenance & Management magazine Proverbs states that “without vision, the people perish”, which essentially means that the people wander aimlessly without any clear direction and are left to their own demise.  Or to quote from another wise sage, Tobi Keith (for those country music fans) – “if […]

Realizing the Value of Facilities

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As published in the October 2015 edition of Buildings Maintenance & Management magazine.

Under-staffed? Under-funded? How do you get what you need for your Facility Management Program?

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Most facility departments are under-funded and under-staffed.  They act as modern-day MacGyvers trying to resolve the decline of aging systems and the increase of operational demands with a piece of gum, a ballpoint pen, and a paperclip – sound familiar?  This lack of resources and seeming disconnect with management perpetuates the costly firefighting cycle in […]

Join us in Oklahoma City for IFMA’s FMP & CFM classes starting this June!

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Want to Expand Your Knowledge and Grow Your Career?  Earn one of the most sought-after credentials in the facility industry – IFMA’s FMP and CFM…  Did you know? 79% of organizations prefer or require an IFMA credential when hiring, promoting, or making salary decisions about FM professionals 74% of employers feel that the overall reputation […]

Perception is 9/10ths Reality… Managing Customer Perception & Expectations

Mind Games

How much easier would your job be if you could use the Jedi mind trick?  ”You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]

Politics and Facility Management – Wanna Win, Gotta Play

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When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

The In-Your-Face Business Case

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After multiple postponements and reschedules, you are finally in front of upper management to present your business case upon which you have spent many hours to make it as bullet-proof as possible.  It’s your turn, you’re on.  You pass the packets around the table, thank them for their time, and start walking them through your […]