Are FMs prepared for the things that go bump in the night?

emergency toolbox

An Emergency Response Management (ERM) Program is one of the most frequent deficiencies found in facility management.  Many have a company business continuity or disaster recovery plan, but most facility organizations do not have an ERM program in place that supports the organization’s plans. For example, do you know, according to your organization’s business continuity […]

Emergency Operating Procedure (EOP) Template

The EOP template provides a simple and concise way to document and communicate any maintenance or emergency operating procedure. I recommend providing the tasks step-by-step without assumptions.  When finished, you should be able to hand the procedure to any of your staff or co-workers and they should be able to follow-it, even with no training […]

Make a Negative a Positive – Using Failures to Gain Support


No, I’m not trying to teach you any “fuzzy math”; rather I want to talk about failures – yes, those things that blew up on us that we would rather forget. How many of you enjoy getting phone calls from the company president complaining that their office is hot?  Or how about the breaker that […]

Webinar – Five Simple Step to Implement an Emergency Response Management Program

Five Simple Steps to Implement an Emergency Response Management Program – hosted by IFMA’s FMCC Presenter: John Rimer, CFM – FM360 Consulting and Facility University

FM101 Training Series


The Building Blocks of a Facility Management Program The FM101 series is a set of online courses that provide a robust understanding of the foundational building blocks needed to implement and manage a successful facility management program. This series will return value to those new to facility management, the aspiring leader, the well-seasoned, and all […]

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