Do you work in or support the Federal Sector? Then you’ll want to read this…

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Do you work in or support the Federal Sector?  Have you earned your FMP or CFM yet?  If not, then you will want to read this…  If you don’t work in the Federal sector, why should you care?  The Federal government is the largest property owner and tenant in the United States – thus from […]

Are FMs prepared for the things that go bump in the night?

emergency toolbox

An Emergency Response Management (ERM) Program is one of the most frequent deficiencies found in facility management.  Many have a company business continuity or disaster recovery plan, but most facility organizations do not have an ERM program in place that supports the organization’s plans. For example, do you know, according to your organization’s business continuity […]

Are facility management credentials worth it?

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Are you trying to enter or grow your career in the facility industry?  Do you want to gain more respect as a “facility professional”?  Looking to make more money?  Are you just trying to shake the stigma of “glorified janitor”?  If you answered “Yes!” to any of these questions, then you will want to read […]

Implementing a Robust Maintenance Program

firefighter

In our daily reactive firefighting, it is easy to get lost in the smoke.  We don’t realize how much of our time is spent spinning our wheels and the negative impact it has on our staff, our reputation, and the bottom line.  It is imperative that we take a step back and pull ourselves out […]

Perception is 9/10ths Reality… Managing Customer Perception & Expectations

Mind Games

How much easier would your job be if you could use the Jedi mind trick?  ”You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]

Politics and Facility Management – Wanna Win, Gotta Play

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When you hear the word “politics”, what comes to mind?  Finger-pointing, gridlock, partisan, money, under-table deals, scandals, etc. – all-in-all, politics has a negative connotation.  However, according to Merriam-Webster, politics is defined as “activities that relate to influencing the actions and policies of a government or getting and keeping power in a government.”  The key […]

FM360 Online Training – Leveraging a CMMS in a Facilities Program

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A CMMS (CAFM/IWMS) is the nervous system of a facility management program and as such is a valuable tool to the department.  This class will provide a comprehensive overview of how to utilize a CMMS to manage day-to-day operations and drive business decisions.  We will also talk about tips for successfully selecting and implementing a […]

Selling Your Business Case – Closing the Deal…

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As we discussed in FM360’s previous article, The In-Your-Face Business Case , it is one thing to assemble your business case; it is another to sell it… Selling your business case (or any other proposal to management) starts long before you enter the meeting room to present your case.  “Selling” is an on-going, active effort […]

Fundamentals of FM Webinar

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Start 2015 with you and your facility team on the same page…  FM360 Online is providing a great training opportunity for the whole team that will provide a baseline understanding of what it takes to develop and manage a robust facility management program. This 45-minute webinar will cover the following and help you to level […]

More Than Glorified Janitors – Selling the Value of the Facility Team

glorified janitor

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]