More Than Glorified Janitors – Selling the Value of the Facility Team

glorified janitor

Please do not take offense by the title of this article; I am not saying anything negative about janitors.  In fact, my intent is for us, as facility professionals, to realize the value of every team member in the facility department – from custodial and landscaping to journeymen and management – and market that value […]

Fast Track Program

Compass 1

Whether you are starting off in the facility industry, preparing for that next position, or desiring to take your program to the next level, FM360′s Fast Track program can help you by providing coaching & consulting via telephone, video conference, and on-site visits. FM360′s Fast Track Program Approach: Setting a Course – begin with an […]

Perception is 9/10ths Reality – Managing Customer Expectations and Perception

Mind Games

How much easier would your job be if you could use the Jedi mind trick?  ”You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]