Make It Click – It’s Time to Catch Up with Technology

FMJ Cover Nov-Dec 2017

As found in the November/December 2017 issue of IFMA’s Facility Management Journal (FMJ). The facility management industry has grown by leaps and bounds the past few decades; the most significant being the advance of technology in the built environment.  One’s inner geek cannot help but get excited when considering the capabilities available at our fingertips […]

Making Green Equal Green – Selling Sustainability Projects when the Dollars Do Not Pencil

FMJ May-June 2017

While recovery from the “Great Recession” has loosened purse strings to fund many facility improvements, sustainability projects still have a hard time meeting organizational financial criteria.  Most of the low-hanging “green fruit”, such as lighting upgrades, variable frequency drive installation, and economizer tuning, has been harvested, leaving the larger, more costly projects that cannot be […]

The Hand-Off – Planning for Successful Transition from Construction to Operations


As published in the Nov-Dec 2016 edition of IFMA’s FMJ. Consider this: A building is designed, constructed, and turned over to facilities in roughly eighteen to twenty-four months – often launched without adequate testing, training that does not fully prepare engineers, minimal operating parameters defined, and no comprehensive documentation on how to operate & maintain […]

Stretching the Club Maintenance Dollar


As published in the Fall 2016 edition of Club Management Facility related expenses are typically second only to personnel in costs – for some facilities may be the highest.  While this is likely no surprise to those of you that pour over the budget looking for ways to stretch the dollar.  However, you may not […]

Digging Out of Deferred Maintenance

FMJ May-June 2016

As found in IFMA’s FMJ May/June 2016 Excitedly, the facility industry continues to mature, advancing our stature within our respective organizations.  However, one key anchor impeding that progress is the aging infrastructure that exists in many of our facilities and the subsequent reactive maintenance it creates.  This reactive firefighting is a drain of valuable personnel […]

From the Grounds, Up – Selling the Value of Facilities


There has been much deserved emphasis on getting facility management to the C-suite, which is necessary for our industry to realize success.  However, all efforts expended earning our way to the executive level, can be quickly dashed if facility staff and contractors are not on-board with our initiative.  Thus, it is equally imperative that we […]

Setting a Vision for Success in Facility Management


as published in the November edition of Buildings Maintenance & Management magazine Proverbs states that “without vision, the people perish”, which essentially means that the people wander aimlessly without any clear direction and are left to their own demise.  Or to quote from another wise sage, Tobi Keith (for those country music fans) – “if […]

Realizing the Value of Facilities


As published in the October 2015 edition of Buildings Maintenance & Management magazine.

Fellow Facility Professionals – It’s Time to Raise the Bar


As published in the September 2015 edition of Buildings Maintenance & Management magazine (page 32 – 34)

Perception is 9/10ths Reality… Managing Customer Perception & Expectations

Mind Games

How much easier would your job be if you could use the Jedi mind trick?  ”You are not cold, the temperature is just right.”  “You enjoy your gray cubicle with dim lighting.”  “You don’t really need that dry erase board hung today.”  Okay, come back to reality…  The truth is you can’t (or at least shouldn’t) […]